Cookie Policy

A cookie is a small text file placed on your device by your web browser when you visit a website. Cookies help the site remember your preferences, improve how pages load, and keep your session secure. They do not install software on your device, and they cannot read information from your hard drive. We use cookies to deliver a smoother, faster, and more personalized experience for players in the United States.

How cookies improve functionality, security, and performance

Cookies let us do things that make the site usable and safe. For example, cookies can:

• Keep you logged in during a session so you don’t have to re-enter credentials while playing.
• Remember language, display, and accessibility preferences to save you time on return visits.
• Help detect and prevent suspicious activity to protect your account and payment methods like American Express, MasterCard, ACH, PaySafeCard, and Skrill.
• Speed up page loading by caching certain elements, improving performance on mobile and desktop.

When you disable essential cookies, some features—like geolocation tools that confirm you are in an eligible state for play, or saved payment preferences—may stop working.

The types of cookies you may encounter

We use several categories of cookies, and each serves a different purpose:

• Essential cookies

  • Necessary for core site functions, account security, and legal compliance. These cookies enable sign-in, session management, and secure transactions. They cannot be turned off if you want to use core features.

• Functional cookies

  • Remember choices like language, display settings, and audio preferences. These enhance your experience by keeping settings consistent across visits.

• Performance cookies

  • Collect anonymous data about how visitors use the site, such as pages visited and load times. This helps us fix bugs, optimize pages, and make the site faster.

• Marketing cookies

  • Track behavior across visits to deliver relevant offers, promotions, or ads. These cookies support personalized promotions, free spin and bonus messaging, and partner advertising. They do not guarantee winning outcomes.

We translate technical details like low volatility or high RTP into benefits for players—e.g., “more frequent wins” or “higher payout potential” in game descriptions—but cookies themselves only help display and analyze those experiences.

Third-party cookies and service providers

Some cookies are placed by third parties whose services we use. These may include:

• Analytics providers, for example, to measure site performance.
• Payment processors and wallet providers to remember transaction steps.
• Game and software providers such as Betsoft to store your game preferences.
• Advertising partners and social platforms to serve relevant promotional offers.

Third-party cookies are governed by those providers’ policies in addition to this policy. For details about our platform and partner features, see our Chumba Casino review.

How we obtain and record consent

When you first visit, a cookie banner will explain our cookie use and let you accept or manage non-essential cookies. Essential cookies are required for basic functionality and will be used whether or not you accept other categories. You can change your choices at any time through the cookie settings link in the site footer or through your browser controls.

Recording consent is important for compliance. When you select or change preferences, we store a cookie that records your choices so we respect them on return visits.

How to manage, disable, or delete cookies

You can control cookies through your browser settings or by adjusting cookie preferences on the site. Blocking or deleting cookies may affect site features, payment flows, and eligibility checks.

Quick steps for major browsers:

• Chrome: Settings — Privacy and security — Cookies and other site data — choose your preferred setting.
• Firefox: Settings — Privacy & Security — Cookies and Site Data — Manage Exceptions or clear data.
• Safari (macOS and iOS): Preferences — Privacy — Manage Website Data, or on iOS go to Settings — Safari — Clear History and Website Data.
• Microsoft Edge: Settings — Cookies and site permissions — Manage and delete cookies and site data.

If you clear cookies, you may need to sign in again and reapply saved preferences. Some interactive features and promotions may not function without non-essential cookies.

How cookie choices affect site features and promotions

Cookie preferences can change how certain features behave. Examples:

• Opting out of marketing cookies may stop personalized bonus offers or targeted notifications about limited-time promotions.
• Disabling performance cookies may limit our ability to detect bugs or slow pages, which can slow improvements.
• Turning off functional cookies may remove saved settings for game sound, layout, or demo play.

All promotional offers remain subject to Terms and Conditions, and cookie settings do not change eligibility rules like age and in-state access.

Policy updates and versioning

We review and update this Cookie Policy as practices or regulations change. Last updated on September 28, 2026. When we make material changes, we will provide notice on the site and, when appropriate, request renewed consent.

Questions, concerns, and how to contact us

If you have questions about this Cookie Policy, or want help changing your cookie settings, contact our privacy team at privacy@chumbacasino.com. You can also reach customer support via the main site. For privacy and verification questions related to Sweeps Coins, bonuses, or account matters, please refer to our Terms and Conditions and account verification guidance.

Thank you for taking a moment to review how we use cookies. Your preferences help us provide a safer, faster, and more personalized experience while ensuring compliance and responsible play.